We are committed to protecting your personal information and being transparent about how we use it.
This Privacy Notice for Color Kahar ('we', 'us', or 'our'), describes how and why we might access, collect, store, use, and/or share ('process') your personal information when you use our Services ('Services'), including when you:
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. By accessing or using our Services, you consent to the terms of this Privacy Policy. You also confirm that you are either above the age of majority (i.e.18 years old) or a minor with parental/guardian consent and supervision. If not, then please discontinue use of our Services immediately.
The entity responsible for processing your personal data is Color Kahar, operated by Color Kahar pvt ltd, a company incorporated in Pakistan. Color Kahar aims to operate in alignment with applicable Pakistani laws governing digital privacy and data protection, including but not limited to the Prevention of Electronic Crimes Act 2016 (PECA) and any forthcoming legislation such as the Personal Data Protection Bill, to the best of its knowledge and understanding. We make reasonable efforts to stay informed of evolving legal frameworks and update our practices accordingly to remain lawful, transparent, and user focused. For questions, concerns, or requests regarding data rights, please contact the support team at support@colorkahar.com.
We collect personal information that you provide when registering for our Services, interacting with our products, participating in platform activities, or contacting us. You are in control of the data you share, and we only request information necessary to deliver our Services effectively. This may include:
We also collect certain information automatically when you use our Services, to help us maintain a reliable, secure, and personalized user experience. This data is collected in a privacy-conscious manner, and we avoid unnecessary tracking or profiling. Types of data may include:
All automatically collected data is stored securely, handled in accordance with this policy, and never sold or shared for third-party marketing.
To deliver certain features within our mobile app, we may request permission to access specific functions on your device. These permissions are strictly used to support the Services you opt to use and can be reviewed or revoked at any time through your device settings:
We do not access these features without your permission, and we do not collect or retain data from them unless it is necessary to provide our Service or fulfill your orders.
We may collect personal information from external sources when you engage with third-party Services connected to our app, such as app stores, payment gateways, social media platforms, or marketing sites. These sources may share your data with us based on your interactions and their respective privacy policies. We treat all third-party information in accordance with this Privacy Policy. We use all this information to ensure secure operation of our app, support personalized product creation, provide customer support, and perform internal analytics for Service improvement. Where required by law or in the case of sensitive data (e.g., age verification or location data), we may explicitly request your consent prior to processing.
We process your personal data for various legitimate business purposes to deliver our Services effectively, ensure operational continuity, and maintain a secure and personalized user experience. These purposes include:
All data processing is carried out in accordance with applicable laws, with transparency, user control, and respect for your privacy rights.
We rely on trusted third-party infrastructure providers that follow industry-standard security and compliance protocols, such as AWS. Depending on your location and how you access our services, your data may be processed or stored on servers located outside Pakistan - including in countries that may have different data protection standards. When such transfers occur, we reasonably rely on the servers' built-in security and compliance practices to ensure data is stored in accordance with industry norms.
We do not store personal information beyond the time needed to fulfil your order or operate our Service, unless longer retention is required by law (e.g., tax records or transaction history). See Section 7 for more on our retention practices.
All data transfers are handled in compliance with this policy, and no personal data is shared across borders unless necessary for delivering our Services or maintaining platform functionality.
We retain your personal information/data for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. Specifically:
When retention is no longer necessary, data is securely deleted or anonymized.
Please refer to Section 9 for guidelines relating specifically to photo content used in the creation of personalized products.
Since the protection of your personal data is important to us, we implement reasonable technical, physical, and organizational safeguards. These measures are placed to defend against accidental or unlawful destruction, loss, damage, alteration, unauthorized disclosure or access, and any other form of improper processing-including unnecessary data collection-so that your information remains secure at every stage. We implement a combination of technical, physical, and procedural safeguards — such as encryption, access controls, internal protocols — to protect your data.
While we implement strong measures to secure your data, no system is completely immune to risk. By using our Services, you acknowledge and accept the inherent risks and liabilities associated with digital platforms like ours. We recommend to always use our Services in a secure environment.
If we become aware of an issue that may affect, or has affected, the security of your personal data, we will inform you in accordance with applicable legal requirements, sharing details about the situation and any steps being taken to address and protect your information.
Your photos are used only to fulfil all requirements of creating the customized products you order on our Services. We do not view (if unnecessary), reuse, or market your photos without your clear, informed consent.
We do not use sensitive personal data - such as uploaded photos or product customization choices - to infer personal attributes, characteristics, or behavioural profiles (e.g., gender, ethnicity, political beliefs). All personalization features are user-directed, and uploaded content is stored securely for the exclusive purpose of fulfilling your order and enhancing Service delivery.
If your uploaded content includes third parties or other people (e.g., friends, children, family members), we trust that you've received their consent (or their legal guardians, where applicable) for usage on our Services and creating personalized products. You are responsible for ensuring you have the legal right to upload and use such images. We do not verify or moderate content unless flagged or disputed.
Please do not upload content you do not own or are not authorized to use. In the event of any complaints or legal claims related to content you've submitted, you are solely responsible for resolving those issues and agree that Color Kahar is not liable for any disputes arising from your uploads and usage of photos on our Services.
Color Kahar follows careful processes to handle, print, and deliver user photos securely and in line with the order details provided. Our teams and partners work to ensure that each order is processed accurately and respectfully.
In rare situations, if an unexpected issue occurs during order fulfilment, Color Kahar will review the matter and take appropriate steps in line with our standard procedures, which may include reprinting, refunding, or removing affected files.
Any such situation is handled under the safeguards and limitations described in our Terms & Conditions, and Color Kahar's responsibility is limited to the value of the affected order.
Our Services are not designed for children and are intended for individuals aged 18 years and older (i.e. age of majority). We do not knowingly allow children under the age of 18 to register or use the Services independently.
However, if Teen Users (i.e. minors aged 13-17) are allowed to participate-such as in school events or family-friendly features-their access to the Services must be operated by, or allowed access under the supervision of, a parent or legal guardian at all times. It is the sole responsibility of the parent or guardian to ensure that any age information entered on behalf of a minor is accurate and truthful.
We do not knowingly collect personal information from children / minors. If we become aware that a child has submitted personal data without parental consent, we will take prompt steps to delete such information from our systems.
We reserve the right to introduce age-based access controls or parental consent mechanisms in future releases, in line with evolving laws such as the Personal Data Protection Bill, 2023 (Draft). To exercise these rights or inquire further, please contact us at support@colorkahar.com.
You have certain rights regarding your personal data, subject to applicable laws. These include:
To exercise any of these rights, you may either:
We aim to respond within 15 business days, although response times may vary depending on the nature and complexity of your request. In some cases, certain rights may be limited - for example, if fulfilling the request conflicts with fraud prevention, legal compliance, or contractual obligations.
Currently, Color Kahar does not utilize artificial intelligence (AI) or automated decision-making systems in the processing of personal data, content personalization, or product suggestions. Should we implement AI-powered features in the future—such as smart photo organization, theme recommendations, or design automation—we will update this policy to reflect any changes. Any use of AI will be conducted transparently, in compliance with applicable laws, and with respect for your privacy rights, including the opportunity to provide consent where required and to opt out of automated personalization where applicable.
Our Services may include links to third-party websites, plug-ins, social media platforms, or advertisements. These external sites operate independently and are not controlled, endorsed, or reviewed by Color Kahar.
Any information you choose to provide to these third parties — including through login, form submissions, or purchases — is governed solely by their privacy policies and terms of use. We are not responsible for the content, practices, or data handling of such external services.
We strongly encourage you to review the privacy policies of any third-party sites before sharing your personal data. Your interactions with those sites are at your own discretion and risk.
Currently, we do not respond to browser-based Do-Not-Track signals due to the lack of a standardized implementation protocol. If and when such standards are adopted, we will update our policy accordingly.
You can manage your account and personal preferences at any time through the available settings in the Color Kahar app or website or by contacting us on support@colorkahar.com These controls may include:
Upon confirmation of account deletion, we will deactivate your profile and remove your personal data from our active user systems. However, certain information may be retained in secure archives or backup systems for the following limited purposes:
Retained data is access-restricted and securely stored and will only be used as necessary to fulfill these obligations. Once retention is no longer required, the data will be deleted or anonymized in accordance with our policy.
We may contact you from time to time for service-related or promotional purposes. Here's what that includes:
These are essential for operating your account and fulfilling your orders. You may not opt out of:
These include promotional emails, offers, and updates about new products or features. You may opt out of these at any time through:
We may tailor messages based on your past orders, preferences, or browsing behavior to make them more relevant to you. You can manage personalization settings or opt out of marketing personalization through your account controls.
Note: Even if you unsubscribe from promotional content, we may still send essential order or account-related messages as required to provide the service.
We may update this Privacy Policy to reflect changes in legal requirements, operational practices, or Services features. The revised version will be posted on our website or mobile app with an updated "Last Modified" date. Significant changes may be communicated directly via email or app notifications. Your continued use of our Services after updates constitutes acceptance of the changes. We encourage periodic review of this policy.
If you have questions, concerns, or would like to request actions regarding your personal data, please reach out to:
Email address: support@colorkahar.com
Company Name: Color Kahar
Location: Pakistan
Ideally, we try to respond within 24-48 hours for privacy-related inquiries, but delays may occur due to high demand or other factors.
15SOCIAL MEDIA INTEGRATIONS AND THIRD-PARTY PHOTO ACCESS
Social Media Login
If you choose to log in using a third-party account (such as Google or Facebook), we may receive profile information, such as:
We only use this information to enable account login and provide personalized features, as outlined in this Privacy Policy. We do not access or use any private data unless you explicitly authorize it. You can control what's shared with us through your social media privacy settings at any time.
Photo Imports from Social or Cloud Platforms
With your explicit permission, you may connect photo sources like Facebook, Instagram, or Google Photos to import images for your personalized products. This access allows us to:
We only connect to these sources after you grant permission, and we do not store your full gallery. Only the images you actively select are uploaded and stored — temporarily and securely — to provide our Services and fulfil your order
Use of Google APIs and Secure Integrations
If you connect your account using Google or other supported services, that connection is handled through secure APIs (Application Programming Interfaces). We only request access to the minimum data necessary to provide optimal Service experience including, without limitation, login, photo import, product creation and personalized features.
When using Google APIs, we try our best to comply with the Google API Services User Data Policy, including its Limited Use requirements. This means:
We do not retain your full photo library. We store only the photos you explicitly select, and only for as long as necessary, in line with our privacy policy.